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Terms & Conditions

Last Updated: April 10, 2025

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Please read these Terms and Conditions carefully before using our services. By calling our helpline or using our website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing GetReservation.org, calling our toll-free helpline at (844) 205-4177, or using any of our travel services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Disclaimer, and Refund Policy, all of which are incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("the Client") and Sea and Sky Travel Solutions Private Limited ("the Agency"), with advertising and marketing managed by Sri Tharani Enterprise Co., Ltd.

2. Our Services

GetReservation.org provides the following travel-related services on behalf of Sea and Sky Travel Solutions Private Limited:

  • Flight booking assistance for domestic and international routes
  • Reservation management, including itinerary retrieval and modification
  • Flight date, time, and destination changes
  • Seat selection, assignment, and upgrade facilitation
  • Flight cancellation processing and refund initiation
  • General travel inquiry and advisory services

All services are subject to airline availability, fare rules, and applicable fees at the time of service.

3. Agency Relationship

We act as an authorized travel agent and intermediary between you and the airlines. We do not operate any airline, aircraft, or flight. Our role is to facilitate the purchase and management of airline tickets on your behalf. The airlines are the principal service providers for all transportation services.

We are an independent travel agency and are not affiliated with, endorsed by, or representing any specific airline. All airline names, logos, and trademarks are the property of their respective owners.

4. Booking & Payment

4.1 Booking Confirmation

A booking is only confirmed once you receive a booking confirmation number (PNR) and a written confirmation sent to the email address you provided. Verbal confirmation alone does not constitute a binding reservation.

4.2 Pricing

All prices quoted are subject to availability and may change between the time of quotation and the time of payment. Prices include base fare and applicable taxes unless stated otherwise. Service fees, if applicable, will be disclosed before payment is processed.

4.3 Payment

Payment must be made in full at the time of booking unless a specific deferred payment arrangement has been communicated in writing. We accept major credit and debit cards. By providing payment details, you authorize us to charge the total amount confirmed during the booking call.

4.4 Name Accuracy

You are responsible for ensuring all passenger names are provided exactly as they appear on the relevant government-issued travel document. Incorrect names may result in non-travel, and correction fees may apply.

5. Changes & Modifications

Requests to change a confirmed booking are subject to the airline's fare rules and availability. Change fees and fare differences may apply. All changes must be requested by calling (844) 205-4177. Changes are not guaranteed until confirmed in writing by our team.

6. Cancellations

Cancellation requests must be made by calling (844) 205-4177. The right to a refund and the applicable refund amount depend entirely on the airline's cancellation policy for your specific fare type. Please refer to our Refund Policy for full details. We do not guarantee refunds on non-refundable fares.

7. Airline Responsibility

GetReservation.org and its associated companies are not liable for:

  • Flight delays, cancellations, or schedule changes initiated by the airline
  • Lost or damaged baggage
  • Denied boarding due to airline overbooking
  • Changes in airline policies or fee structures
  • Any act or omission by the airline or its staff

In such cases, your rights are governed by the relevant airline's Conditions of Carriage and applicable aviation law.

8. Travel Documents & Requirements

It is your sole responsibility to ensure that you hold valid travel documents (passport, visa, health certificates, etc.) as required by your destination and transit countries. We are not liable for any costs, losses, or denied boarding resulting from insufficient or invalid travel documentation.

9. Limitation of Liability

To the maximum extent permitted by applicable law, GetReservation.org, Sri Tharani Enterprise Co., Ltd., and Sea and Sky Travel Solutions Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use our services
  • Errors in flight information provided by airlines or GDS systems
  • Technical failures, website outages, or communication errors
  • Actions or omissions of third-party service providers

Our total liability to you shall not exceed the amount paid for the service in question.

10. Intellectual Property

All content on GetReservation.org, including text, design elements, and brand assets, is the property of Sri Tharani Enterprise Co., Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.

11. Governing Law

These Terms and Conditions are governed by the laws of Thailand and applicable international agreements. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Thailand, unless otherwise required by mandatory consumer protection law in your country of residence.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

13. Contact

For questions regarding these Terms, contact us at:

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Phone(844) 205-4177
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Emailcontact@getreservation.org
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Websitegetreservation.org